FAQ
Frequently Asked Questions.
Everything you need to know about joining and getting the most out of TeamMembersNow.
Membership & joining
1. What is TeamMembersNow, and who is it for?
TeamMembersNow is a networking community where companies and individuals connect, support each other's businesses, and grow together. Whether you're a business owner looking for new partnerships, or an individual who wants access to a trusted network of local companies, TeamMembersNow gives you the tools and community to make it happen. We especially welcome family-run and owner-operated businesses, in keeping with our own roots.
2. What's the difference between a Partner-Member (company) and a Member (individual)?
We offer 2 membership options: Partner-Member (company) and Member (individual). Refer to our Membership page for full pricing and benefit details.
3. How much does membership cost, and what does the fee cover?
- Partner-Member (company): €120 per year
- Member (individual): €60 per year
Every membership includes your membership card, full access to our exclusive partner discount scheme (with early access to new campaigns), unlimited concierge introductions, and the ability to suggest new partners and earn free membership through our Invite & Earn programme. Partner-Members additionally get entry to our three yearly events (Gala, Community, Sport), eligibility for the Best Partner of the Year award, a rotating category spotlight, and promotion of your business across our social media channels.
4. How do I sign up, and how long does approval take?
- Register online — Sign up in a few minutes and choose your membership type.
- Get approved — We review your application and approve your membership after receiving your annual fee.
- Card added to your wallet — You will receive a confirmation email and your membership card can be added straight to your mobile wallet.
- Start connecting — Now you can access exclusive discounts, meet fellow members at our events, or request a concierge introduction anytime.
5. How do I use the card?
Once approved, your membership card is your key to every discount in our network. Simply present it from your mobile wallet at any business listed in Our Network when purchasing their products or services, and the exclusive member discount will be applied. No booking or advance notice is required; the card alone is your proof of active membership.
6. How do I renew my membership each year? Is renewal automatic?
Membership runs for 12 months from your registration date. We'll send a renewal reminder before your membership expires — renewal is a quick process through your account, not automatic.
7. Can I cancel my membership, and is the fee refundable?
You may cancel at any time; however, annual membership fees are non-refundable once payment is processed. Your benefits remain active until the end of your paid membership period.
Benefits & how it works
1. What discounts do members actually get, and from which companies?
Members get access to exclusive discounts from our network of partner companies, spanning a range of industries and services. The full, current list of partner discounts is available in your member dashboard once you've registered.
2. What events does TeamMembersNow run?
We bring members together three times a year, roughly every four months: our Annual Networking Gala, a Community Impact Day, and a Sports & Wellness Meetup. The Gala is our flagship event, exclusively for Partner-Members, and is also where we announce the Best Partner of the Year. Community and Sport events offer additional ways to connect throughout the year. Exact dates, venues, and RSVP details for each event are shared with members in advance via email and our social channels.
3. What is the “Best Partner of the Year” award, and how is the winner chosen?
Each year, we recognize one outstanding Partner-Member as Best Partner of the Year — the company that contributed the most to the community. The winner is determined by peer votes cast by fellow Partner-Members, and the award is announced live at the annual gala.
4. How can I nominate or vote for another member?
Ahead of the gala, all Partner-Members receive a simple online ballot where you can vote for the Partner-Member who helped your business most that year. Voting opens two weeks before the gala and takes about a minute to complete.
5. What is the member podcast, and how do I get featured on it?
Our podcast is where we introduce new partners to the wider community, helping them build visibility and credibility. Once you're registered as a Partner-Member, we'll be in touch to schedule your feature. You're also welcome to reach out to us anytime to coordinate.
6. How do I get my business promoted on your social media channels?
Your business gets two layers of visibility. Each month, we spotlight one business category across our homepage, Instagram, Facebook, and LinkedIn — so every partner gets a dedicated Category Spotlight roughly twice a year, not just once at sign-up. Every Spotlight closes with the same question: what's one good thing TeamMembersNow has brought your business? Beyond your Spotlight, we also feature member businesses regularly between spotlight periods to keep our channels fresh and give every business fair, ongoing exposure.
7. What kind of promotional material can I submit (formats, size limits, frequency)?
We share promotional material across our Instagram, Facebook, and LinkedIn channels as part of your Category Spotlight period and your regular feed posts. Send over your flyers, videos, photos, or updates in whatever format you'd normally post, and we'll schedule them accordingly.
8. How do I connect with other members?
Simply email us at [email protected] whenever you need to connect with a Partner-Member — whether you're looking for a specific service, an introduction, or just want to explore who's in the network. There's no limit: reach out whenever the need comes up, and we'll personally match you with the right Partner-Member and make the introduction — because the best connections still come from a person, not a search bar. This is on top of meeting members in person at our three yearly events (Gala, Community, Sport).
9. What if a business I need isn't in the network yet?
Let us know! Email [email protected] and tell us what kind of business or service you're looking for. We'll actively reach out to find and invite the right Partner-Member to join. Our Network grows based on what our members actually need.
10. How does Invite & Earn work?
When someone you invite joins TeamMembersNow, let them know to name you as their inviter when they register, and also let us know at [email protected] so we can credit you. Partner-Members get 1 month free per business invited (next year free after 5), and Members get their next year free after inviting 5 or more friends who join. Rewards are capped at one free year of membership per 12-month period. Credit is applied once the invited member's registration and payment are confirmed.
11. What does 'Founding Partner-Member' mean?
Businesses who join between 1 September 2026 and 31 August 2027 are recognized as Founding Partner-Members, limited to the first 50 businesses to join. Founding Partner-Members lock in today's rate for as long as they remain continuously enrolled; standard pricing may apply to businesses joining after 31 August 2027.
12. Will TeamMembersNow share how the network is growing?
Yes. Each year we plan to share a summary of the network's growth and impact — new members, connections made, and community contributions.
Community & trust
1. How are new members vetted before approval?
Every application is reviewed by our team to ensure it's a genuine business or individual aligned with our community values before approval.
2. What charity do proceeds go to, and how much is donated?
Each year, proceeds from the annual gala — along with a portion of every member's annual fee — go to a local charitable organisation, chosen to reflect our members' commitment to supporting the wider Cyprus community. The specific charity partner is confirmed and announced fresh each year at the gala.
3. Is there a code of conduct for members?
Yes — all members agree to our community guidelines on registration, which cover respectful conduct, fair business practices, and honest promotion within the network. See our Code of Conduct.
4. How do I report an issue with another member or partner company?
Contact us directly at [email protected] and our team will look into it promptly and confidentially.
5. Has TeamMembersNow actually organised events before?
Our team has organised community and charity events for years through Little Scholars — including toy and food drives, charity art exhibitions, dog shelter collections, sports days, and tennis tournaments. Community Impact Day and Sports & Wellness Meetup build directly on that experience. Many of these past events are documented on our social media.
6. Is TeamMembersNow connected to Little Scholars?
Yes. TeamMembersNow was founded by the team behind Little Scholars preschool. That trust carried into L'assorti Trading, our sustainable family fashion brand and school uniform maker, and it's this same foundation — school, then L'assorti, then TeamMembersNow — that the network is built on today.
Account & support
1. Who do I contact if I have a question about my membership?
Reach out to us at [email protected] and we'll be happy to help.
2. Is my personal/business data kept private?
Yes. We take your privacy seriously — full details on how we collect, use, and protect your data are available in our Privacy Policy.
3. What are the full terms and conditions of membership?
The complete terms governing your membership are available in our Terms & Conditions.
Still have a question we didn't cover?
Contact us at [email protected] — we're happy to help.